Our Policies
Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase. By using our site, you consent to the data practices described in this policy.
1. Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Return Policy
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. This policy outlines the terms and conditions for returning an item.
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
2. How to Initiate a Return
To initiate a return, please contact our customer support team at support@theartisan.shop with your order number and a brief explanation of the reason for the return. We will provide you with a return shipping label and instructions on how to send your package.
Terms and Conditions
Please read these Terms and Conditions ("Terms") carefully before using the website. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms.
1. Intellectual Property
The content on this website, including all text, images, and graphics, is the property of Bliq and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
2. Limitation of Liability
In no event shall Bliq be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the site.